Stories From the Frontlines

By The VFIS Team on September 24, 2026

The Practical, No-nonsense Reason You Should Adopt and Comply with Driving SOGs Today. 

You’re on your way to an emergency with your lights and sirens activated when your apparatus approaches an intersection that’s controlled by traffic lights.

 

What do you do next?

This is a scenario that most emergency service organizations face daily, but the decisions you make could have very different consequences. Let’s explore how two different drivers recently handled this situation and the results:

 

Fire Department A:

INTERSECTION DECISION:

Following her department’s standard operating guidelines (SOGs), the driver stopped at the red light. Then, at less than 5 MPH, she cautiously navigated through the intersection one lane at a time, making eye contact with fellow drivers to make sure she could proceed.

Unfortunately, she was struck broadside by a driver who failed to yield—and that driver went on to take legal action against the department.

 

THE RESULTS:

Because she followed her department’s SOGs, Glatfelter was able to argue that the other driver failed to yield to an emergency vehicle and, ultimately, to negotiate a favorable resolution.

 

Fire Department B:

INTERSECTION DECISION:

Knowing that his state allows emergency vehicles special driving privileges during emergency operations, the driver did not stop at the red light nor reduce his speed.

Unfortunately, he was struck by another driver—and that driver went on to take legal action against the department.

 

THE RESULTS:

Because his department’s SOGs indicated that their drivers should never exceed 20 MPH over the posted speed limit, and he was found to be driving at 35 MPH in excess of the posted limit, the breach of SOG led to an unfavorable ruling and resolution.

 

Understanding Your Risks

Even if you’re located in a state that grants authorized emergency vehicles special driving privileges during emergency operations, including passing through red lights and exceeding the speed limit, you may not be immune from liability if you act with “reckless disregard for the safety of others.” Many emergency service organizations adopt driving SOGs that are stricter than their state’s traffic laws. While SOGs do not replace these laws, they do promote safety and help drivers operate vehicles with due regard for others in these emergency situations.

 

Lessons Learned

Not only can driving SOGs provide your members with much-needed operational and safety guidance, but they can also help enable VFIS to defend your drivers and department from potentially opportunistic claimants. Sometimes saving lives comes down to split second decisions. That’s when training and following your SOGs can make all the difference.

 



The VFIS Team

VFIS is the largest provider of insurance, education and consulting services for fire departments, ambulance and rescue squads and 911 centers in North America, having pioneered the first tailored insurance package for this industry in 1969.

DISCLAIMER

The information contained in this blog post is intended for educational purposes only and is not intended to replace expert advice in connection with the topics presented. Glatfelter specifically disclaims any liability for any act or omission by any person or entity in connection with the preparation, use or implementation of plans, principles, concepts or information contained in this publication.

Glatfelter does not make any representation or warranty, expressed or implied, with respect to the results obtained by the use, adherence or implementation of the material contained in this publication. The implementation of the plans, principles, concepts or materials contained in this publication is not a guarantee that you will achieve a certain desired result. It is strongly recommended that you consult with a professional advisor, architect or other expert prior to the implementation of plans, principles, concepts or materials contained in this publication.

This blog post may contain the content of third parties and links to third party websites. Third party content and websites are owned and operated by an independent party over which Glatfelter has no control. Glatfelter makes no representation, warranty, or guarantee as to the accuracy, completeness, timeliness or reliability of any third party content. References to third party services, processes, products, or other information does not constitute or imply any endorsement, sponsorship or recommendation by Glatfelter, unless expressly stated otherwise.

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