• Emergency Services

    Emergency Services

    As many of our staff are fellow first responders, we live, respect and protect the emergency services community. We’ve suited up to help protect you from the risks you face during your mission to save lives.

Emergency Services

From 6 Volunteers to Fully-Staffed in 6 Years
By The VFIS Team on May 16, 2024

Real-life tips to help your emergency service organization recruit and retail more volunteers.

Continue Reading

Emergency Services

The importance of insurance beneficiaries
By The Glatfelter Team on February 29, 2024

How you can help protect your most important asset: your people, and how to help them set up their insurance benefits so that they reflect their wishes.

Continue Reading

Emergency Services

What is agreed value?
By The VFIS Team on December 8, 2023

Agreed value eliminates many of the downsides that emergency service organizations may experience from traditional auto policies.

Continue Reading

Emergency Services

8 Dimensions of Wellness for Firefighters, EMS Personnel + 911 Dispatchers
By The VFIS Team on December 5, 2023

Consider this multi-faceted approach to help your emergency services personnel prevent, cope with and recover from behavioral health concerns.

Continue Reading

Emergency Services

Employment Practices 101
By Glatfelter Insurance Group on September 25, 2023

It’s crucial to understand the fundamentals of employment practices, why they’re important and ways you use them to help protect your organization and your most important asset, your...

Continue Reading

Emergency Services

Providing Meaningful Support to Your Firefighters + Their Families
By The VFIS Team on August 23, 2023

Check out this program that's designed to support the health and wellness of first responder employees, volunteers and the workplace.

Continue Reading

Emergency Services

Station Conversation: What’s Trending in Fire + EMS
By The VFIS Team on June 9, 2023

Here’s a round-up of 4 new-and-evolving topics in emergency services—and reasons why you may want to pay attention to them.

Continue Reading

Emergency Services

9 Lessons your emergency service organization doesn’t have to learn the hard way
By The VFIS Team on June 6, 2023

Challenges other fire departments, EMS agencies and 911 centers have faced—and how you can help avoid them.

Continue Reading

Emergency Services

5 Acronyms first responders can use when delivering bad news
By The VFIS Team on May 12, 2023

These conversations are difficult for everyone involved and, as the message-deliverer, you play an especially critical role in guiding the conversation.

Continue Reading

Emergency Services

Is your fire department exclusive or inclusive?

How the cumulative effects of exclusionary behavior could negatively impact your volunteer and employee retention rates—and 7 ways leaders can promote a more inclusive culture.

Continue Reading

Emergency Services

The route to roadway safety for emergency service organizations
By The VFIS Team on December 12, 2022

Let’s take a look at the roadway hazards your crew faces and review how your ESO can implement policies to help address them.

Continue Reading

Emergency Services

What emergency responders should know about Sensory Processing Disorder
By The VFIS Team on December 9, 2022

While you're familiar with the stimulating experiences of emergency calls, these stimuli could have serious impacts for those with SPD.

Continue Reading

Emergency Services

10 Quick training tips for your emergency service organization
By The VFIS Team on December 7, 2022

Our Education, Training and Consulting team members share their top tips for emergency service organizations.

Continue Reading

Emergency Services

Intersection Safety During Emergency Response
By The VFIS Team on June 7, 2022

Why written training, policies and procedures are so important for intersections—and how to develop effective guidelines to help your emergency service organization address this risk.

Continue Reading

Emergency Services

Severe Weather Resources for Emergency Service Organizations
By The VFIS Team on June 6, 2022

These storms can bring a variety of risks, and when you’re expected to continue to answer and respond to 911 calls during them—the tensions can be high.

Continue Reading

Emergency Services

13 Steps to help reduce firefighter cancer risks
By The VFIS Team on June 3, 2022

While the risks are undeniably scary, there are policies and procedures you can implement today to help address cancer within your fire department.

Continue Reading

Emergency Services

­­Houston…Our Policy is the Problem.

Why policies, procedures & guidelines exist in emergency services—and how to make sure yours are being followed.

Continue Reading

Emergency Services

3 Heart Healthy Tips for Firefighters and Paramedics

While the statistics are scary, the good news is that there are things we can all do to better understand the risks and help improve our heart health.

Continue Reading

Emergency Services

How Drivers + Spotters Can Help Prevent Fixed Object Strikes in Emergency Vehicles

Fixed object strikes are among the most common types of emergency vehicle incidents.

Continue Reading

Emergency Services

Tackling the stress of the daily grind.
By The VFIS Team on December 28, 2021

Lack of sleep, missing holidays, increasing negative interactions with the public, administrative problems and struggling relationships are just some of the daily pressures that you may...

Continue Reading

Emergency Services

Behavioral Health 101
By The VFIS Team on December 22, 2021

Behavioral Health: What it is, why it's important and where you can learn more.

Continue Reading

Emergency Services

The Deep Devastation of Wildfires

An insider’s view of wildland firefighting and it’s mental health impacts.

Continue Reading

Emergency Services

Emergency Responder Suicide: The statistics, risks and prevention tips
By The VFIS Team on December 21, 2021

Together we can help prevent suicide.

Continue Reading

Emergency Services

The Role, Responsibility + Risks of Emergency Service Board Members

If you serve a board in any capacity—there are risks. We're breaking down what you should know.

Continue Reading

Emergency Services

1 to 5: How many stars would you give your drivers?

How your emergency service organization can implement a comprehensive driving program to achieve 5-star drivers.

Continue Reading

Emergency Services

You serve all types of citizens—but does your website? Find out.

It’s important to make sure your website is able to serve everyone—or you could find yourself in legal, financial or reputational trouble.

Continue Reading

Emergency Services

Emergency Vehicle Rollover Prevention
By Scott Harkins, Risk Control on February 12, 2021

Emergency vehicle rollovers continue to be an all-too-frequent cause of vehicle damage, serious injuries and fatalities.

Continue Reading

Emergency Services

6 Tools to Help You Address Roadway Safety

Thorough preplanning, ongoing training and strict adherence of procedures might not be your favorite parts of the job, but they make a difference.

Continue Reading

Emergency Services

How one fire department improved their safety efforts—and you can too.
By The VFIS Team on February 8, 2021

Check out the award-winning safety steps one fire department made to help protect their members.

Continue Reading

Emergency Services

Tips for Fighting Invisible Threats During EMS Response
By The VFIS Team on December 29, 2020

Let’s talk about one of the most common invisible threats EMS personnel face: pathogens.

Continue Reading

Emergency Services

Top Behavioral Health Concerns for Fire Chiefs and EMS Leaders
By The VFIS Team on August 13, 2020

Being exposed to hazards is an inherent part of your job but that doesn’t mean there aren’t consequences.

Continue Reading

Emergency Services

Crisis Planning For Emergency Service Organizations
By The VFIS Team on July 9, 2020

You can start to manage a crisis before it ever occurs by proactively creating a plan that outlines how you’ll prepare for, respond to and recover.

Continue Reading

Emergency Services

How + When to Transition: Volunteer to Combo or Career Fire Department
By The VFIS Team on June 15, 2020

Q&A about the challenges fire departments may face and how to help to overcome them.

Continue Reading

Emergency Services

6 Ways to Help EMS Agencies Fight Fatigue
By The VFIS Team on June 10, 2020

While there is no simple (or one-size-fits-all) solution to the problem – simply muscling-up to the occasion is not the answer.

Continue Reading

Emergency Services

Have you considered this new highway safety technique?

Firefighters and EMS personnel are being struck along America’s roadways at alarming rates – here are a few ways you can help protect your crew.

Continue Reading

Emergency Services

Cybersecurity: How You Can Help Protect Your Communication Center
By The VFIS Team on June 4, 2020

What your emergency service organization should know about cybersecurity.

Continue Reading

Emergency Services

Where firefighters can find respiratory protection resources

Firefighter training resources and SOGs for respiratory protection including proper use and fit-testing of self-contained breathing apparatus.

Continue Reading

Emergency Services

What your department should know about Class B firefighting foams
By Scott Harkins, Risk Control on April 2, 2020

Addressing firefighter training on firefighting foams

Continue Reading

Emergency Services

The Coronavirus: What do I Need to Know?
By The Glatfelter Team on March 3, 2020

We’ve pulled together the latest recommendations for schools, healthcare facilities, worship centers, municipalities and emergency responders.

Continue Reading

Emergency Services

An Overlooked Volunteer Fire Department Funding Opportunity
By The VFIS Team on February 20, 2020

From starting a rural community fire protection plan to developing an emergency preparedness program: it comes down to volunteer fire department funding.

Continue Reading

Emergency Services

Is your emergency service organization telling the right story?

How fire departments can harness the power of storytelling to inspire action and best practices to build an effective message.

Continue Reading

Emergency Services

How an innovative Montana fire station is inspiring change
By The VFIS Team on December 16, 2019

The station has a dedicated focus on holistic health and wellness — unprecedented (but greatly needed) across the industry.

Continue Reading

Emergency Services

The chilling truth about the winter blues
By The VFIS Team on December 12, 2019

If you're experiencing more than the winter blues, you could be one of the half a million people in the U.S. suffering from Seasonal Affective Disorder.

Continue Reading

Emergency Services

Where can I find cancer prevention resources for my fire department?
By The VFIS Team on December 10, 2019

To find resources designed specifically for emergency responders, check out ResponderHelp.com — an emergency responder's one-stop, free resource!

Continue Reading

Emergency Services

Have you heard about the latest NY state LOSAP changes?
By The Glatfelter Team on November 12, 2019

How volunteer fire + EMS departments can use a LOSAP, also known as a Length of Service Award Program, to help recruit and retain members.

Continue Reading

Emergency Services

4 Tips for managing first responder stress
By Abby Astrachan on November 7, 2019

Suffering from work-related stress? Being mindful about these 4 simple, everyday techniques can help you dramatically reduce it.

Continue Reading

Emergency Services

What is Alabama HB360 and does it apply to my fire department?
By The VFIS Team on October 28, 2019

HB360 is a long-awaited Law that puts the needs of firefighters at the forefront, requiring paid departments to provide cancer coverage benefits.

Continue Reading

Emergency Services

Cancer in the fire service: what we should know + what we should do
By The VFIS Team on October 10, 2019

How your fire department can help prevent, detect and protect against cancer!

Continue Reading

Emergency Services

What is ResponderHelp.com and how can it help emergency responders?
By The VFIS Team on August 9, 2019

Frequently asked questions about ResponderHelp.com – an emergency responder’s one-stop free resource.

Continue Reading

Emergency Services

How to help recognize + combat emergency responder PTSD
By The Glatfelter Team on July 11, 2019

Fires, medical emergencies, natural disasters, accidents, terrorist acts — the community calls you to scenes filled with trauma. And it comes with a cost.

Continue Reading

Emergency Services

First responder safety: are we on the right path?
By Cory Hohs on May 16, 2019

Most people understand that firefighters face danger as a part of their jobs, but many aren’t aware of how much danger they face just from other drivers.

Continue Reading

Emergency Services

Fire + EMS Burnout: Causes, Signs + Effects
By The Glatfelter Team on March 28, 2019

Burnout is a psychological response to chronic work stress. Given the stressful and traumatic situations that firefighters and EMTs often face, it's not surprising that burnout is common in...

Continue Reading

Emergency Services

Emergency Responder Heart Health: What you need to know to protect yourself
By Lindsey Elias, Marketing on February 25, 2019

If you’re in a position where you regularly put both your mind and body on the line—how can you best protect yourself? There are a few important things that you can incorporate into your...

Continue Reading

Emergency Services

The State of Safety: Pediatric Patients + Ambulance Transportation

Over 1 million pediatric patients are transported by ambulances nationwide each year. Even though we are now well-aware of the risks associated with pediatric passengers, many states lack...

Continue Reading

Emergency Services

How to implement a wellness program in your fire department
By The Glatfelter Team on December 27, 2018

Fire chiefs can help promote the mental and physical health of their volunteer firefighters by implementing a wellness program. Taking a comprehensive approach, making a team-wide...

Continue Reading

Emergency Services

What is the New York State Volunteer Firefighter Enhanced Cancer Disability Law?
By The Glatfelter Team on November 26, 2018

What is the New York State Volunteer Firefighter Enhanced Cancer Disability Law? Will it require your facility to provide cancer insurance coverage for members? We've broken down the...

Continue Reading

Emergency Services

Solar energy fire safety: what emergency responders need to know
By Chief Bill Jenaway, VFIS on November 26, 2018

Solar panels help homes and businesses save energy and money, and are becoming increasingly used; but they pose unique risks and hazards to emergency responders. Stay aware of these...

Continue Reading

Emergency Services

How emergency service organizations can begin to prepare their facility for winter weather
By The Glatfelter Team on November 23, 2018

Need winter maintenance tips? It's important for fire departments and ambulance centers to prepare their buildings for winter weather to help protect their equipment and members. There are...

Continue Reading

Emergency Services

Your crew is at risk for skin cancer—Better protect yourselves with these simple steps
By Brittany Wolf, Marketing on October 18, 2018

Studies show that skin cancer has been deemed an "occupational disease" for firefighters. Make sure your crew is aware of how to properly protect their skin from the dangers resulting from...

Continue Reading

Emergency Services

Active shooter incidents: Best practices for first responders
By The Glatfelter Team on September 14, 2018

Active shooter situations can happen unexpectedly and end before your crew arrives. Train your community on the best ways to keep themselves safe until you can help them.

Continue Reading