• Emergency Services

    Emergency Services

    As many of our staff are fellow first responders, we live, respect and protect the emergency services community. We’ve suited up to help protect you from the risks you face during your mission to save lives.

Emergency Services

Hospice

Preventive Maintenance: 4 Ways to Help Protect Your Property and Reduce Risk

Learn how to implement preventive maintenance in your organization to protect your property, reduce risks, and avoid disruptions.

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Emergency Services

Most Listened "Don't Risk It" Podcast Episodes
By The VFIS Team on October 7, 2026

Telematic devices aren't free, but many organizations can make up those costs relatively quickly due to the data-driven decision making they provide.

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Emergency Services

Stories From the Frontlines
By The VFIS Team on September 24, 2026

The Practical, no-nonsense reason you should adopt and comply with driving SOGs today.

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Risk Control

Emergency Services

What to Understand When You Work with Volunteers
By Charlie Carberry on September 23, 2026

Volunteers are a big part of community-focused organizations’ success. That’s why it’s important that you're the right fit for each other.

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Emergency Services

Automobile Agreed Value Coverage
By The VFIS Team on September 22, 2026

Learn more about VFIS' Commercial Automobile policy, Agreed Value Coverage.

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Emergency Services

Driver Technology: Evaluating the Costs

Telematic devices aren't free, but many organizations can make up those costs relatively quickly due to the data-driven decision making they provide.

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Emergency Services

Heart Health: A Silent Threat on the Frontlines

Sudden cardiac deaths have been cited as the leading cause of death for firefighters. Know your risks, understand the signs, and act as soon as possible.

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Emergency Services

Faster, Safer, Smarter Response with Telematics

Learn about how telematics is rapidly transforming how emergency service organizations manage fleets, improve response times, and enhance overall safety.

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Emergency Services

Design Your Spring Training Schedule in 4 Steps
By The VFIS Team on April 9, 2026

Here’s an overview of our learning opportunities that you can utilize to help your team address risks, overcome challenges, and expand their skillsets.

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Emergency Services

Mid-Level Management: Meeting the Mark
By The VFIS Team on April 8, 2026

5 Tips to help you improve your leadership skills and better serve your team.

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Emergency Services

Network Security: The Importance of Reducing Vulnerabilities
By Charlie Carberry on March 11, 2026

Because third-party software is so central to operations, it’s important to regularly verify the network security practices of the vendors behind them.

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Emergency Services

10 Driving Risks You're Not Talking About Enough
By The VFIS Team on November 12, 2025

We asked 10 members of our VFIS Team to name one auto-related risk that they believe is underdiscussed in fire and EMS agencies. Here’s what they said.

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Emergency Services

Pumping the Brakes on POV Response
By The VFIS Team on July 28, 2025

Most volunteer fire departments rely heavily on POVs, but there are inherent risks you should know.

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Emergency Services

4 Things to Know About Your Emergency Vehicle Drivers & Operators
By The VFIS Team on July 16, 2025

Establish a Emergency Vehicle Operations Program that includes driver/operator requirements to help ensure your vehicles are in the right hands.

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Emergency Services

Celebrating 100+ Meaningful Conversations
By The VFIS Team on May 16, 2025

We come together bi-weekly to discuss the latest fire and EMS trends, safety best practices, and industry news.

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Emergency Services

It's More Than an Inventory: It's a Lifeline
By The VFIS Team on May 14, 2025

Tips to help emergency service organizations create a facility inventory list.

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Emergency Services

Uncovering the Silent Battle of First Responders
By The VFIS Team on May 12, 2025

First responders witness trauma, endure stress and carry burdens that few can comprehend.

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Emergency Services

The True Cost of Vehicle Crashes
By The VFIS Team on May 8, 2025

Vehicle-related incidents are a leading cause of loss in emergency services.

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Emergency Services

Top 3 Podcast Episodes for Fire & EMS Personnel
By The VFIS Team on January 13, 2025

Listen to VFIS' top 3 podcast episodes of the year here.

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Emergency Services

Not All Threats Are Visible
By The VFIS Team on January 9, 2025

Tips to help firefighters reduce their risks of inhaling or ingesting cancer-causing contaminants and dangerous airborne materials.

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Emergency Services

What's New & Trending in Fire & EMS
By The VFIS Team on January 7, 2025

Here’s a round-up of 4 new-and-evolving topics in emergency services—and reasons why you may want to pay attention to them.

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Emergency Services

New Supervisors = New Risks
By The VFIS Team on June 11, 2024

Here are 4 tips to help new mid-level managers step up to the challenge.

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Emergency Services

This all-too-common occurrence is costing EMS agencies all too much!
By The VFIS Team on June 4, 2024

This is the #1 claim that our emergency services clients are facing... And it's preventable!

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Emergency Services

This technology could pose legal risks to emergency responders—anytime, anywhere.

In today’s day and age—we’re being watched and recorded, almost always.

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Emergency Services

A Wealth of Knowledge on Emergency Services Finances
By The VFIS Team on May 23, 2024

Q&A: Insights to help emergency services leaders plan, develop and manage their budgets.

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Emergency Services

Training & Resources for Modern First Responders

Let’s face it. This isn’t your grandparents’ emergency service organization.

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Emergency Services

From 6 Volunteers to Fully-Staffed in 6 Years
By The VFIS Team on May 16, 2024

Real-life tips to help your emergency service organization recruit and retail more volunteers.

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Emergency Services

The importance of insurance beneficiaries
By The Glatfelter Team on February 29, 2024

How you can help protect your most important asset: your people, and how to help them set up their insurance benefits so that they reflect their wishes.

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Emergency Services

8 Dimensions of Wellness for Firefighters, EMS Personnel + 911 Dispatchers
By The VFIS Team on December 5, 2023

Consider this multi-faceted approach to help your emergency services personnel prevent, cope with and recover from behavioral health concerns.

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Emergency Services

Employment Practices 101
By Glatfelter Insurance Group on September 25, 2023

It’s crucial to understand the fundamentals of employment practices, why they’re important and ways you use them to help protect your organization and your most important asset, your...

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Emergency Services

Providing Meaningful Support to Your Firefighters + Their Families
By The VFIS Team on August 23, 2023

Check out this program that's designed to support the health and wellness of first responder employees, volunteers and the workplace.

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Emergency Services

Station Conversation: What’s Trending in Fire + EMS
By The VFIS Team on June 9, 2023

Here’s a round-up of 4 new-and-evolving topics in emergency services—and reasons why you may want to pay attention to them.

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Emergency Services

9 Lessons your emergency service organization doesn’t have to learn the hard way
By The VFIS Team on June 6, 2023

Challenges other fire departments, EMS agencies and 911 centers have faced—and how you can help avoid them.

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Emergency Services

5 Acronyms first responders can use when delivering bad news
By The VFIS Team on May 12, 2023

These conversations are difficult for everyone involved and, as the message-deliverer, you play an especially critical role in guiding the conversation.

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Emergency Services

Is your fire department exclusive or inclusive?

How the cumulative effects of exclusionary behavior could negatively impact your volunteer and employee retention rates—and 7 ways leaders can promote a more inclusive culture.

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Emergency Services

The route to roadway safety for emergency service organizations
By The VFIS Team on December 12, 2022

Let’s take a look at the roadway hazards your crew faces and review how your ESO can implement policies to help address them.

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Emergency Services

What emergency responders should know about Sensory Processing Disorder
By The VFIS Team on December 9, 2022

While you're familiar with the stimulating experiences of emergency calls, these stimuli could have serious impacts for those with SPD.

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Emergency Services

10 Quick training tips for your emergency service organization
By The VFIS Team on December 7, 2022

Our Education, Training and Consulting team members share their top tips for emergency service organizations.

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Emergency Services

Intersection Safety During Emergency Response
By The VFIS Team on June 7, 2022

Why written training, policies and procedures are so important for intersections—and how to develop effective guidelines to help your emergency service organization address this risk.

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Emergency Services

Severe Weather Resources for Emergency Service Organizations
By The VFIS Team on June 6, 2022

These storms can bring a variety of risks, and when you’re expected to continue to answer and respond to 911 calls during them—the tensions can be high.

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Emergency Services

13 Steps to help reduce firefighter cancer risks
By The VFIS Team on June 3, 2022

While the risks are undeniably scary, there are policies and procedures you can implement today to help address cancer within your fire department.

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Emergency Services

­­Houston…Our Policy is the Problem.

Why policies, procedures & guidelines exist in emergency services—and how to make sure yours are being followed.

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Emergency Services

3 Heart Healthy Tips for Firefighters and Paramedics

While the statistics are scary, the good news is that there are things we can all do to better understand the risks and help improve our heart health.

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Emergency Services

How Drivers + Spotters Can Help Prevent Fixed Object Strikes in Emergency Vehicles

Fixed object strikes are among the most common types of emergency vehicle incidents.

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Emergency Services

Tackling the stress of the daily grind.
By The VFIS Team on December 28, 2021

Lack of sleep, missing holidays, increasing negative interactions with the public, administrative problems and struggling relationships are just some of the daily pressures that you may...

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Emergency Services

Behavioral Health 101
By The VFIS Team on December 22, 2021

Behavioral Health: What it is, why it's important and where you can learn more.

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Emergency Services

The Deep Devastation of Wildfires
By Bri Cappella, Content Manager on December 21, 2021

An insider’s view of wildland firefighting and it’s mental health impacts.

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Emergency Services

Emergency Responder Suicide: The statistics, risks and prevention tips
By The VFIS Team on December 21, 2021

Together we can help prevent suicide.

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Emergency Services

The Role, Responsibility + Risks of Emergency Service Board Members

If you serve a board in any capacity—there are risks. We're breaking down what you should know.

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Emergency Services

1 to 5: How many stars would you give your drivers?

How your emergency service organization can implement a comprehensive driving program to achieve 5-star drivers.

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Emergency Services

You serve all types of citizens—but does your website? Find out.
By Bri Cappella, Content Manager on June 25, 2021

It’s important to make sure your website is able to serve everyone—or you could find yourself in legal, financial or reputational trouble.

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Emergency Services

Emergency Vehicle Rollover Prevention
By Scott Harkins, Risk Control on February 12, 2021

Emergency vehicle rollovers continue to be an all-too-frequent cause of vehicle damage, serious injuries and fatalities.

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Emergency Services

6 Tools to Help You Address Roadway Safety

Thorough preplanning, ongoing training and strict adherence of procedures might not be your favorite parts of the job, but they make a difference.

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Emergency Services

Top Behavioral Health Concerns for Fire Chiefs and EMS Leaders
By The VFIS Team on August 13, 2020

Being exposed to hazards is an inherent part of your job but that doesn’t mean there aren’t consequences.

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Emergency Services

Crisis Planning For Emergency Service Organizations
By The VFIS Team on July 9, 2020

You can start to manage a crisis before it ever occurs by proactively creating a plan that outlines how you’ll prepare for, respond to and recover.

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