Behavioral Health 101

Behavioral Health 101

By The VFIS Team on December 22, 2021

We’re answering 3 common questions about behavioral health to help you better understand this complex concern.

1. What is behavioral health?

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), the term behavioral health relates to the “promotion of mental health, resilience and wellbeing, the treatment of mental and substance use disorders, and the support of those who experience and/or are in recovery from these conditions, along with their families and communities.”

2. Why is it important for emergency service organizations to focus on behavioral health?

The SAMHSA estimates that 30% of first responders develop behavioral health conditions including depression and post-traumatic stress disorder (PTSD)—which is about 10% higher than the general population.

3. What resources can I use to learn more about behavioral health and help address these concerns in my organization? has a large library of behavioral health resources designed specifically for fire departments, EMS agencies and communication centers, including:

Emergency Responder Suicide: Risks, Stats and Tips

The VFIS Team

VFIS is the largest provider of insurance, education and consulting services for fire departments, ambulance and rescue squads and 911 centers in North America, having pioneered the first tailored insurance package for this industry in 1969.


The information contained in this blog post is intended for educational purposes only and is not intended to replace expert advice in connection with the topics presented. Glatfelter specifically disclaims any liability for any act or omission by any person or entity in connection with the preparation, use or implementation of plans, principles, concepts or information contained in this publication.

Glatfelter does not make any representation or warranty, expressed or implied, with respect to the results obtained by the use, adherence or implementation of the material contained in this publication. The implementation of the plans, principles, concepts or materials contained in this publication is not a guarantee that you will achieve a certain desired result. It is strongly recommended that you consult with a professional advisor, architect or other expert prior to the implementation of plans, principles, concepts or materials contained in this publication.

This blog post may contain the content of third parties and links to third party websites. Third party content and websites are owned and operated by an independent party over which Glatfelter has no control. Glatfelter makes no representation, warranty, or guarantee as to the accuracy, completeness, timeliness or reliability of any third party content. References to third party services, processes, products, or other information does not constitute or imply any endorsement, sponsorship or recommendation by Glatfelter, unless expressly stated otherwise.

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