Network Security: The Importance of Reducing Vulnerabilities

A quick reminder about software updates and vendor security...

You may rely on third-party software to ensure your organization’s daily operations continue without interruption. Whether it is CAD systems, reporting platforms, fleet tracking, AVL integrations, or other operational tools, these systems are critical to keeping departments running efficiently and safely. Because they’re so central to operations, it’s important to regularly verify the network security practices of the vendors behind them.

Why This Matters

Cyber-criminals actively look for unpatched systems and known vulnerabilities. If a software provider is not releasing updates or addressing security weaknesses in a timely manner, that exposure can become your exposure. 

Even strong internal security controls can be undermined by vulnerable third-party applications. One unpatched system can create an entry point in an otherwise well-protected environment. 

As an organization involved in public safety, whether you're a public entity or an emergency service organization system availability isn't just about convenience—staying online supports response times, coordination, and the ability to continue to successfully serve your community. 

What You Should Do

We encourage you to periodically review the software platforms you rely on and confirm the following:

• Security patches and updates are being released regularly.
• Known vulnerabilities are addressed in a timely manner.
• Your team is applying updates as recommended. 
• Vendor security practices are reviewed during contract renewals. 

This does not require a deep technical audit, but it does require awareness and communication. A simple conversation with your IT staff or software provider about patching cadence and vulnerability management can go a long way. 

Staying Online Supports Your Mission

Actively working to address these vulnerabilities reduces the risk of ransomware infection, data compromise, and interruption of daily operations. Verifying that these updates are implemented helps protect your systems, your data, and your ability to continue to effectively maintain public safety.

We encourage you to take a proactive look at the software you use and confirm that proper patching and update practices are in place. A small step today can help prevent significant disruption tomorrow.